Terms of service
Last Updated 26/8/2024
Welcome to our retail butchery stores, website, SMS program and social media pages. All of these areas combined make up our business. When you shop with us, either in-store, or via our SMS program or social media pages, you are agreeing to comply with and are bound by the following terms and conditions of use, which together with our privacy policy, govern Cannings Butchers’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not shop with us.
Any submission of Personal Information is governed by our Privacy Policy. You can view our Privacy Policy here or email info@canningsbutchers.com.au
CARD SURCHARGE
Being your number one source of premium free range produce is our goal at Cannings, and for us to keep doing this reliably, year after year, we must remain dynamic and make adjustments where necessary so we can remain a healthy business with the vitality to live on through generations. In FY25 it became necessary for us to introduce a flat rate 1.1% surcharge on all card transactions so that we may recover the rising costs of accepting card payments. It's worth mentioning that we have now reintroduced cash to cater to those who would prefer to avoid card transaction surcharges.
Thanks for being a lover of fine produce and for supporting Cannings!
GENERAL
If there is a problem with your purchase, get in touch and Cannings Free Range Butchers will determine if a refund or replacement should be issued, depending on the details of the concern.
All in-store specials are not available in conjunction with any other special offers.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
It shall be your own responsibility to ensure that any products, services, or information available through this website or online store meet your specific requirements.
This website contains material that is owned by or licensed exclusively to Cannings Butchers. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
If you believe that Cannings Butchers has breached your privacy rights in any way, or you would like to discuss any issues about our privacy policy please email info@canningsbutchers.com.au
ORDER DEPOSITS
If you have placed a deposit on an order, Cannings Butchers reserve the right to withhold the deposit if you do not collect the order.
Deposits on Christmas orders will be retained by Cannings Butchers if you cancel your order after Christmas orders have closed.
ALLERGENS
In store, we are happy to disclose all ingredients and allergens to you. Please ask. On our website, all allergens are listed on the ingredients tab, within the specific product pages. We take cross contamination very seriously, however, we are not an allergen-free environment and therefore can not guarantee that items do not contain traces of allergens.
LIQUOR LICENCE EXEMPTION
Cannings Butchers sells Wines and Beer under a “Minor Business Exemption” – a liquor licence exemption under Victorian State Law that applies to a small handful of business types (florists, hairdressers, butchers) where the sale of liquor is only supplementary to the primary source of income for the business.
According to the Victorian Commission for Gambling and Liquor Regulation, to qualify, a butcher must have “as its primary function the retail sale of raw meat or fish for human consumption, but does not include where meat is sold for consumption on the premises.” Cannings Butchers upholds the following criteria:
♦ Liquor must be packaged in sealed containers and supplied for off-premises consumption
♦ Liquor supplied has to be wine from a single, specific wine region or any type of beer
♦ Liquor must not be supplied to a minor
♦ The volume of liquor supplied to a person must not exceed 1.5 litres per day.